en77 Privacy Policy

When you create an account and use our services at en77, we collect certain necessary information. The sole purpose of this data collection is to provide you with the best and safest gaming experience. The table below outlines the categories of data collected and their purposes:

En77 never stores your full bank card number or PIN. Mobile banking details are used only to verify transactions and are kept encrypted at all times.

Data collected at en77 is used only for its stated purpose. It is never used in any way that would violate your privacy.

• Account management: Your information is used for registration, login verification, and account security.
• Transaction Processing: Financial information is used to process deposits and withdrawals.
• Customer Support: Our support team may access your information to help resolve issues.
• Fraud Prevention: Device and behavioral data are analyzed to detect suspicious activity.
• Service Improvement: Anonymous statistics are used to improve your gaming experience.
• Legal obligations: Your data may be used where necessary to comply with applicable laws.
• Promotional Offers: With your consent, your data may be used to send you personalized offers.

En77 never shares your information with third parties for advertising purposes. Your privacy is something we take seriously — always.

En77 uses multi-layered security to protect your data, with safeguards at every level in accordance with our privacy policy.

En77 shares data with trusted partners only in limited, necessary circumstances. Third-party use of data is strictly governed by this privacy policy.

• Payment Processors: Approved payment gateways such as Mobile Banking, Nagad, and Rocket receive only the information needed to complete a transaction.
• Game Provider: Gaming software companies receive only the minimum data needed to run games, not your full profile.
• Law enforcement: We may be required to disclose information under a valid court order or government directive.
• Security Partners: Specialist firms may receive limited data for fraud detection and cybersecurity purposes.

En77 uses cookies on its website and app to improve your experience. As part of this privacy policy, we're transparent about the types of cookies we use.

• Essential cookies: These cookies are essential for maintaining your login session and ensuring account security. They cannot be disabled.
• Functional cookies: These cookies remember your language, theme, and other preferences.
• Analytics Cookies: Anonymous site usage statistics are collected to help us improve our services.
• Security Cookies: Used to detect fraud and suspicious activity.

You can disable non-essential cookies from your browser settings. However, turning off certain cookies may affect how some features of en77 work.

Under en77's privacy policy, you have several important rights over your own data. We are committed to respecting those rights.

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You can request a correction if any of your information is inaccurate.
• Right to Erasure: You may request that your data be deleted under certain circumstances.
• Right to Restrict Processing: In certain cases, you can request that the use of your data be restricted.
• Right to Object: You can object to your data being used for specific purposes.
• Right to Data Portability: You can request a copy of your data in an easily accessible format.

KYC (Know Your Customer) verification applies to all secure financial transactions at en77. KYC data is handled with the highest level of protection under this privacy policy.

• Required Documents: A copy of your National ID (NID), passport, or driving license.
• When required: When withdrawing above a certain amount or verifying your account.
• Data Security: KYC documents are stored encrypted and accessible only to authorized personnel.
• Retention Period: KYC documents are retained for a maximum of 5 years after account closure, as required by law.
• Usage Limits: KYC information is used solely for identity verification and legal compliance — nothing else.

Once KYC verification is completed in line with en77's privacy policy, your account is fully activated and all services become available.

En77 strictly prohibits providing services to anyone under 18. Collecting data from minors is against our privacy policy and is absolutely not permitted.

• Age is verified at registration, and KYC documents are requested if there is any suspicion of a minor.
• Any account found to belong to a minor is immediately suspended and all associated data is deleted.
• Parents can report concerns about a child's account and we will take prompt action.

En77 reserves the right to update this privacy policy when necessary. Members will be notified before any significant changes take effect.

• A notice will be posted on the platform at least 7 days before any significant changes take effect.
• The "Last Updated" date at the top of this page is always kept current.
• If you do not accept the updated policy, you may close your account and withdraw your balance.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

If you have any questions, concerns, or complaints about this privacy policy, en77's support team is always ready to help. Our customer service is available 24 hours a day, 7 days a week.

• Live Chat: Reach us via Live Chat from any page on the platform for the fastest response.
• Email: [email protected] (for informational purposes only, not a clickable link)
• Response Time: Instant via live chat; email responses within 24 hours.
• Data Rights Request: Requests to access, correct, or delete data will be processed within 30 business days.